Leadership Course

How to Cultivate TRUST in Your Organization: A Trauma-informed Leadership Model to Transform Your Work Culture

You got into this work because you wanted to serve people, not put out fires.

Yet here you are, leading a practice or team, teetering on the edge of being in over your head and holding your breath while you wait for the next wave of news or needs. 

We’ve been there. 

So we know that feeling equipped to have the next hard conversation and enroll your team into doing hard things — together — will make a huge impact on the outcomes you’re working towards. 

We turned our 10+ years of leadership experience into our Cultivate TRUST model, and now, we’re offering it to group practice owners and leaders like you, so we can redefine what it means to be a leader in mental health and support the collective healing of our communities. 

We know how depleting it can be to constantly be behind on your to-do list. We know that it doesn’t feel good when you realize you’re desensitized to chaos and crisis. We know the pull of urgent demands well, and we tried the sacrificing-yourself-for-the-system approach too. 

In order to get back to your purpose, you need a team that engages with clients, manages the practice caseload, and contributes to the shared vision. 

We can help.

Cultivate TRUST is a trauma-informed leadership model that guides you in how to lead with intention and understand the energetics of the working relationship.

The benefit of this methodology is that it offers you and your leadership team a tool to conceptualize where you want to grow while also providing you with concrete steps to resolve common challenges. Just like when a clinical team walks through a case using a clinical modality, you as a leadership team can walk through an employee management issue using this framework to help you identify where you might be stuck. 

Creating a culture of TRUST increases team performance, enhances psychological safety, and leads to better clinical outcomes.

When you’re on the frontlines of our community’s future, you can't keep losing employees.

 

Do you relate?

  • You are a leader at a non-profit, group practice owner, or part of a leadership team

  • You want to create a healthy work culture for both you and your employees, but you just have so much on your to-do list

  • You care about the well-being of your team and want to create the workplace you never had

  • You struggle with how to give your team difficult feedback, especially if you’ve talked to them about their performance before and seen little to no changes

  • You worry you're not a good leader when faced with challenges or have employees push back on you

  • You have high turnover or low employee engagement

  • You have a high workload and wear many hats, making team building at work feel impractical

  • You feel overwhelmed and isolated in your leadership role; no one quite understands the pressure you are under and the decision fatigue you face

 

More than any other factor, relationships at work predict team performance.

Mastering relational leadership through cultivating a culture of TRUST is what combats turnover, overwhelm, and disengagement among the people who are holding us together and helping us move forward.

 

“This course leaves me feeling inspired and challenged to become a more effective leader for my team. I look forward to each module and don’t feel overwhelmed, as it is easy to fit into my busy schedule. The concepts are simple to understand and are practical to implement in real-time. I find myself excited for opportunities to apply the skills I am learning and to teach them to my staff. I am confident that by integrating this leadership style into my program, it will trickle down and have a positive impact on the quality of services delivered to our clients. It is an investment that will continue to serve you long after you have completed the course." -Danielle, LMFT

 
 
 

If we’re being honest, you need support. 

We know because we were you– managing large teams with a high chance of rupture but without the resources to match.

When we felt like we didn’t have what we needed, we learned the power of relationships and psychological safety in supporting employee retention. 

Strengthening your workplace relationships by Cultivating TRUST is available to you too, and we’d be honored to share it with you.

 
 
 
 

By the end of this course, you will have….

  • Confidence in your leadership practice

  • Steps to sustain psychological safety for you and your employees

  • Effective strategies for employee management and retention that are trauma-informed

  • Steps to ensure employee accountability and engagement

  • Enhanced rituals for well-being during your workday

  • Supportive tools to help you navigate staff conflicts

  • Increased compassion for self and others

  • Fulfillment in your work as a leader

  • Tools to decrease with overwhelm

 
 
 
 

"This course provides you with all the tools to grow in your ability to lead without being overwhelming or demanding on time. It was uplifting and easy to integrate into my daily process. While leading my team I have started to use the Cultivate TRUST model and have felt more confident when having hard conversations and feel more prepared by knowing where to go next. I've felt more grounded and energized in leadership areas that have typically been draining for me."

-Ashleigh, LMFT

 
 

In this course you will learn….

Cultivate TRUST - the 5 elements

  • How cultivating a culture of trust starts with you - no matter your position.

  • How to build and sustain trust with your employees using all 5 elements.

 
 

Transparency - the practice of authenticity

  • How to formulate a clear directive so you can keep employees accountable.

  • How to be intentional and authentic when discussing policies or procedures.

Repair - the practice of sustained connection

  • How to maintain positive working relationships with your employees.

  • How to practice compassion to enhance psychological safety.

And know…

Unify - the practice of harmony

  • How to address conflict with employees.

  • How to assist employees in building trust with their colleagues.

    Seeking - the practice of balanced thinking

  • How to gather data and use management tools to make informed decisions.

  • How to stay grounded when navigating emotionally charged situations.

Tact- the practice of delivery

  • How to deliver information to engage employees.

  • How to set up your meetings and supervisions for success.

 
 

Inside this course…

This is a self-paced course that we recommend be completed within a 6 or 11-week time span.

WITHIN THE COURSE, YOU WILL RECEIVE:

  1. Video lectures teaching our Cultivate TRUST framework.

  2. TRUST Wheel to measure your competency in each area before and after the course.

  3. Reflection questions to ask yourself, colleagues, and employees for evaluation of your strengths and areas of growth.

  4. Practical, ready-to-use scripts to cultivate trust with your employees.

  5. Activities to enhance employee engagement.

  6. Visualization and compassion exercises to support your well-being at work.

Total Value: $1100 (including bonuses)

Your Investment: $387

 
 
 
 

"Purchase, it’s worth the investment."

Kathryn, LMFT

 
 
 

Special Offers

YOU’LL ALSO GET ACCESS TO THESE SPECIAL OFFERS

  • 10-Day Gratitude Challenge for you and your employees

  • 5 Days of Self Soothing Techniques for leaders in mental health

  • Gratitude Activity to facilitate with your employees

  • Monthly Goal Check-in for leaders in mental health

  • Email Templates to address deadlines, conflict resolution meetings, policy & procedure, and more

  • Conflict Resolution Roadmap: This roadmap and accompanying guide were designed to give you steps and a script when addressing employee conflict

 
 

"I've taken various training in the past, and not one has been as good as this leadership training. The Leadership training helped me develop my leadership skills and enhanced my ability to lead and support staff. I recommend this training."

Liliana, Program Director

 
 

Let’s level up your leadership to engage a team that solves problems together, and creates an emotionaly fluent society for us all.

 

"This course was truly transformative. It not only challenges you to explore your pre-conceived notions of leadership but also validates your past and current experiences and then provides you with skills to be better. In our field, we caution the provider who believes they have learned everything because we are perpetually on a journey of self-exploration and growth. This is the same with our ability to lead. I would tell anyone who is reluctant to take this course that they have the opportunity to be a better leader, to have better work relationships with staff, and to experience joy when coming to work."

Tina, LMFT

 
 
 

Frequently Asked Questions

Q: Is the Cultivate TRUST model good for small teams (<5)? 

A: Absolutely! Just like when a clinical team walks through a case using a certain clinical modality, you as leadership can walk through a situation using this framework to help you identify where you might be stuck.


Q: Is the Cultivate TRUST model good for large teams (>30)?

A: Yes! The benefit of getting familiar with this model is it offers you a tool where you can conceptualize where you want to grow in your leadership while also providing your large team with shared language and vision. 

Q: What results can I expect from the course? 

A: This course offers you reliable steps to sustain a culture of TRUST on your team. You’ll gain: effective strategies for employee management and retention, steps to ensure employee accountability and engagement, supportive tools to help you navigate staff conflict, and strategies to decrease overwhelm. As a result, our hope is that you experience more fulfillment in your role as a leader, more compassion for yourself and others, and are equipped to set your staff up for success. 

Q: How much does the course cost?

A: The investment for the course is $387 or three payments of $129/month.

Q: How long will I have access to this course?

A: Access will be granted for the lifetime of this course. 

Q: How long does this course take to complete?

A: This course is self-paced, we designed it to support you and your busy schedule. We suggest you complete it within a 6 week period, however, we provide an 11-week schedule for those who need alternative timelines. We suggest setting aside 1 hour a week to complete the course curriculum.  However, create a schedule that will work best for you. We know we are successful at integrating new things when we can attach it to a part of our current routine. Be thinking about the times of day when you learn best and set aside the time each week. 

Q: Can I teach this material to my employees?

A: In our module Unify, we discuss ways of integrating this curriculum to benefit you as well as your employees. However, be sure to review our Terms of Use, which states: "You will use protected content solely for your personal use, and will make no other use of the content without the express written permission of Level Up Leaders Inc., the copyright owner."

Q: Can my employer purchase this for me?

A: Yes, we’ve had other leaders choose this route. Please provide them with this enrollment link.

Q: Can I get CEU’s for completing this course?

A: No, we are not a continuing education provider.

Q: How many group practices or organizations have successfully integrated the Cultivate TRUST model? 

A: 50+. We have worked with small and large group practices, organizations, community mental health leaders, physical therapists, + more.

 

See you inside!

With Gratitude, Julianne and Poonam